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Careers: Connect Coordinator

Family and Social Worker

Job Title: Connect Coordinator

Job Summary: The Family Village is hiring a Connect Coordinator to staff our Walker, LA location! The Connect Coordinator is a vital member of our nonprofit organization, serving as a bridge between families in need and the community resources that can help them. This role involves building strong relationships with families, identifying their strengths and challenges, and connecting them to relevant services via warm hand-offs. The Connect Coordinator works in close collaboration with the Case Manager to identify and strengthen families that would benefit from time-limited, intensive support.

The Connect Coordinator is also responsible for ensuring the smooth functioning of the resource center. This involves answering phones, carrying out administrative and clerical duties, running errands, making bank deposits, and facilitating the center's operations. They will meet with families, help lead volunteers, and create a welcoming environment for all visitors.

Key Duties and Responsibilities:

  1. Assist with maintaining relationships with community members and local agencies to ensure seamless access to services for families.

  2. Assist with organizing and planning events for families, volunteers, and community partners.

  3. Maintain confidentiality while recording and managing all case files and notes.

  4. Assist in the development and implementation of programs and services within the resource center that align with family needs.

  5. Assist with the training and supervision of volunteers.

  6. Assist Case Manager and other staff members with miscellaneous tasks for the resource center.

  7. Oversee office supply inventory.

  8. Assist with the creation of monthly, quarterly, and annual reports, showcasing the impact of our services.

  9. Ensure the resource center is well-kept, organized, and provides a warm atmosphere for all visitors.

  10. Assist with drafting and sending communications, such as newsletters, emails, and social media updates.


Required Skillset and Qualifications:

  1. Excellent communication and interpersonal skills.

  2. Proficiency in Microsoft Office Suite and other relevant software.

  3. Familiarity with local community resources and agencies.

  4. Strong organizational and multitasking abilities.

  5. Ability to problem-solve and handle emergencies effectively.

  6. Ability to work independently and take initiative.

  7. Familiarity with general administrative duties.

  8. Ability to pass a background check with the Department of Children & Family Services

  9. Cultural competency and the ability to work with diverse populations. Being Bilingual is a HUGE plus!

  10. Valid driver's license and reliable transportation.

  11. Experience in a nonprofit or social services environment is a plus.

  12. A passion for assisting children and families in need


The Connect Coordinator role is a fantastic opportunity for a compassionate, organized individual with a desire to make a real difference in their community. Join us in our mission to support children in need and their families.


- Full Time

- Hourly

- Location: Walker, LA 


- Paid Time Off

- Health Insurance


DOE (Range - $30,000-40,000)

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